Remembers whom it converses with and everything they talk about
Just like talking to a caring friend, while talking to the chatbot, the user does not have to repeat himself or herself about any information being provided before
Provide a personalized service
Our chatbot remembers everything your customers have told it, as well as all requests that it received from each customer. It remembers your shoe size, the food you like, your address — the next time you are enquiring about shoes, it knows what size to get you.
Only push relevant offerings
Customers don’t like getting spammed with promotions and advertisements, unless the promotions are relevant to them. Having stored information on your customers’ preferences, you can selectively push only relevant offerings to each of your customers.
What every chatbot needs to be able to remember
It’s industry-specific, but here are some examples
Almost all industries need this
Specifically for retail
Delivery / Pick up address
Anything that involves physical products, e.g. F&B and retail
Mostly for onboarding and training programs
Relevant for all industries
Every industry needs this
Botbot.AI is an enterprise productivity solution that drives performance through automating business processes using chat as an interface.