A responsive centre for all facilities-related matters
Get an instantaneous response at all times, 24/7
Alert only relevant personnel
Upon receiving a report, our chatbot will classify the issue according to the type of facilities — e.g. whether it’s regarding IT, electricity, or plumbing services. It will then note down what is from with the mentioned facility and ask for the exact location of the occurrence. Till then, the chatbot will direct this information to personnel of the identified facilities to troubleshoot and resolve the issue. It saves a lot of the personnel’s time in identifying the problem and who should go repair it.
Use data to manage your facilities better
Get insights from the report data collected by our chatbot and discover your facilities’ life-cycle, frequent fault occurrence, and more. With this data you can take prevention and cautionary measures for your facilities — it could be in terms of inventory management, getting relevant reparation personnel, as well as educating and cautioning all users about the facilities in question.
More chatbot solutions for more industries
Food & BeverageRetail & E-commerceOnboarding & TrainingBanking & InvestmentCustomer ServiceHuman ResourcesFacilities Management
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Add items to cart
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Check your cart on the go
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Make payment via a chat
Dining experiences begin long before the food tasting
Make each interaction with your brand an impressive one. From reservations to orders, we craft delightfully intuitive conversations that personify your brand – every interaction counts!
Learn more about who’s dining with you from conversational data: their culinary preferences, most requested food items, and of course, feedback on your current menu!
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Browse through product catalogue
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Check out product availability via a chat
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Get suggestions on the best alternatives
Personal shoppers for all your customers, no matter their needs — give them a shopping experience to remember
Your shop assistants can’t do it all at once. Let a chatbot clear the most menial and repetitive of queries – be it checking stock or remembering preferences – so they can move on to establishing rapport with your customers.
Free up mindspace to make better business decisions. Chatbots can manage your inventories, push promotions and collect customer data on your behalf — all so you can be out there doing what you need to.
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Educate with engaging onboarding materials
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Test their comprehension
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Deliver an onboarding program via a chat
Get your new hires up-to-speed quickly, with consistent provision of useful and engaging materials with constant supervision
There are so many things that your new hires need to catch up with. Our chatbot provides excellent guidance to a new environment along with engaging materials, tests of comprehension, progress tracking and reminding the users.
On your side, get a sense of how effective the current onboarding and training program is, based on progress data that the chatbot collects and iterate accordingly.
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Delivers a range of consumer banking services via a chat
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Provide useful additional information, before being asked for!
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Request more information for a more specific service
A whole new level of banking — no more complicated apps, nor the hassle of calling call centres — everything is now on chat
Not a fan of waiting for the phone operator to tell which number to press to be redirected to relevant staffs? With its natural language understanding, your banking customers can speak as they do to the bank staff — minus calling customer service.
For the bank, it’s not just automating the consumer-facing conversation. The chatbot can perform actions such as reserving a stock with certain conditions or filing lost credit card reports.
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Cater to a range of service functions via a chat
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Provide adequate details — helpful and intuitive
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Appear in an appealing user interface
Admit it, most customers would rather contact you and ask their questions directly than to even try finding it in your FAQs
It is indeed more convenient for a customer to engage in a conversation to retrieve the answers they need — less effort is used. Use a chatbot to handle these repetitive customer conversations, and give them immediate responses at anytime.
With its capability of natural language understanding, customer service experience will not be compromised by much. And, you are cutting the cost of customer service.
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Retrieve requested data via a chat
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Remind the user of required actions
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Send leave request via a chat
It’s annoying when people keep asking the Human Resource Department admin questions
Please dear colleagues, ask admin questions through a chatbot, and stop bothering HR peeps with the same questions: how many days of leave are left for me, what’s the Wi-fi password, etc. Ask the bot, and you’ll get an answer within seconds.
It happened earlier that a chatbot and artificial intelligence managed to identify flaws in the existing leave policies and the general sentiment of the employees towards the company.
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Facilitates fault reporting and troubleshooting process
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Request more information for more targeted action
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Enable troubleshooting and problem-solving in a targetted manner
Faults reporting, IT support, and more — get an immediate response, troubleshooting and actionable
Chatbot helps classify your report and quickly gets you relevant personnel to troubleshoot and fix the problem. It ranges from a simple fix to a printer paper jam, to some electrical failures.
It’s beyond manpower management for IT Support or general facilities management. Chatbot’s data will help you track the fault occurrence and your equipment’s life-cycle.