A responsive centre for all facilities-related matters
Get an instantaneous response at all times, 24/7
Get an instantaneous response at all times, 24/7
Upon receiving a report, our chatbot will classify the issue according to the type of facilities — e.g. whether it’s regarding IT, electricity, or plumbing services. It will then note down what is from with the mentioned facility and ask for the exact location of the occurrence. Till then, the chatbot will direct this information to personnel of the identified facilities to troubleshoot and resolve the issue. It saves a lot of the personnel’s time in identifying the problem and who should go repair it.
Get insights from the report data collected by our chatbot and discover your facilities’ life-cycle, frequent fault occurrence, and more. With this data you can take prevention and cautionary measures for your facilities — it could be in terms of inventory management, getting relevant reparation personnel, as well as educating and cautioning all users about the facilities in question.