Providing remarkable dining experience from even before customers reach the restaurant

Having friendly waiters is great, but the chatbot makes the dining experience remarkable with perfect knowledge of the restaurant’s offering and customer relationship management (CRM) capabilities

Essentially, it will be your gracious, helpful service staff

Food ordering can be as simple and convenient as typing in chat

  • Make table reservation

    Instead of making a call, your customers can simply send a chat to the chatbot, and tell the bot when you’re coming. Then, just wait for a confirmation from the bot.

  • Take orders right

    If you know what you are craving for, simply type in what you want to eat. Alternatively, you can ask the chatbot to show you the menu.

  • Note down special requests

    After ordering your food, you might want to make it less spicy or less oily. Don’t keep it to yourself. Let the chatbot know, and it will get you your perfect order.

  • Collect payments and send receipts

    With all this cashless movement, you can make payment via chat as well. The chatbot will bring you to a secured portal to make a payment.

Botbot.AI provides quick service for your customers

Quick, but not rushed service

Incorporating a chatbot into your restaurant’s front-line operations can greatly bolster customer satisfaction by providing a quick and easy way to getting their favourite food and a table to dine in. At the same time, it increases the effectiveness of your operations, as your staff can focus on providing services that the chatbot can’t, e.g. delivering food to the table.

Strategize and improve operations

Beyond automating the customer-facing side of the restaurant operations, our chatbot provides you insights for operations improvement. Data analytics could tell you the number of customers coming at a time and what are the most ordered food items on the menu — giving you further insight to predict demand, manage customer turnout, and scale your staffing accordingly.

Botbot.AI for workflow optimization and strategizing
Botbot.AI, a chatbot that is also a CRM and sales tool

Customer Loyalty Made Easy

The chatbot can also be utilized as a CRM and sales tool. Gather more information about customer preferences through the chat history, so you’ll be able to craft custom promotions to entice them to return for seconds!

Not only a restaurant chatbot, we have some others too!

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Botbot.AI in Action - Food & Beverage Chatbot
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Add items to cart

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Check your cart on the go

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Make payment via a chat

Dining experiences begin long before the food tasting

Make each interaction with your brand an impressive one. From reservations to orders, we craft delightfully intuitive conversations that personify your brand – every interaction counts!

Learn more about who’s dining with you from conversational data: their culinary preferences, most requested food items, and of course, feedback on your current menu!

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Botbot.AI in Action - Retail Chatbot
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Browse through product catalogue

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Check out product availability via a chat

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Get suggestions on the best alternatives

Personal shoppers for all your customers, no matter their needs — give them a shopping experience to remember

Your shop assistants can’t do it all at once. Let a chatbot clear the most menial and repetitive of queries – be it checking stock or remembering preferences – so they can move on to establishing rapport with your customers.

Free up mindspace to make better business decisions. Chatbots can manage your inventories, push promotions and collect customer data on your behalf — all so you can be out there doing what you need to. 

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Botbot.AI in Action - Onboarding & Training Chatbot
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Educate with engaging onboarding materials

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Test their comprehension

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Deliver an onboarding program via a chat

Get your new hires up-to-speed quickly, with consistent provision of useful and engaging materials with constant supervision

There are so many things that your new hires need to catch up with. Our chatbot provides excellent guidance to a new environment along with engaging materials, tests of comprehension, progress tracking and reminding the users.

On your side, get a sense of how effective the current onboarding and training program is, based on progress data that the chatbot collects and iterate accordingly.

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Botbot.AI in Action - Consumer Banking Chatbot
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Delivers a range of consumer banking services via a chat

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Provide useful additional information, before being asked for!

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Request more information for a more specific service

A whole new level of banking — no more complicated apps, nor the hassle of calling call centres — everything is now on chat

Not a fan of waiting for the phone operator to tell which number to press to be redirected to relevant staffs? With its natural language understanding, your banking customers can speak as they do to the bank staff — minus calling customer service.

For the bank, it’s not just automating the consumer-facing conversation. The chatbot can perform actions such as reserving a stock with certain conditions or filing lost credit card reports.

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Botbot.AI in Action - Customer Service Chatbot
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Cater to a range of service functions via a chat

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Provide adequate details — helpful and intuitive

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Appear in an appealing user interface

Admit it, most customers would rather contact you and ask their questions directly than to even try finding it in your FAQs

It is indeed more convenient for a customer to engage in a conversation to retrieve the answers they need — less effort is used. Use a chatbot to handle these repetitive customer conversations, and give them immediate responses at anytime.

With its capability of natural language understanding, customer service experience will not be compromised by much. And, you are cutting the cost of customer service.

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Botbot.AI in Action - Human Resources Chatbot
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Retrieve requested data via a chat

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Remind the user of required actions

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Send leave request via a chat

It’s annoying when people keep asking the Human Resource Department admin questions

Please dear colleagues, ask admin questions through a chatbot, and stop bothering HR peeps with the same questions: how many days of leave are left for me, what’s the Wi-fi password, etc. Ask the bot, and you’ll get an answer within seconds.

It happened earlier that a chatbot and artificial intelligence managed to identify flaws in the existing leave policies and the general sentiment of the employees towards the company.

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Botbot.AI in Action - Customer Service Chatbot
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Facilitates fault reporting and troubleshooting process

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Request more information for more targeted action

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Enable troubleshooting and problem-solving in a targetted manner

Faults reporting, IT support, and more — get an immediate response, troubleshooting and actionable

Chatbot helps classify your report and quickly gets you relevant personnel to troubleshoot and fix the problem. It ranges from a simple fix to a printer paper jam, to some electrical failures.

It’s beyond manpower management for IT Support or general facilities management. Chatbot’s data will help you track the fault occurrence and your equipment’s life-cycle.

Talk to our Food & Beverage chatbot

Let us know how we (and our bot) can reach out to you