A one-stop shop for all your retail needs
Making shopping simple and convenient: chat with our bot to browse the catalogue, add items to cart, check-out and track delivery!
Treat everyone like a VIP
Reach out to your customers — personalize each shopping experience! Customers like to stay informed and what better way to connect than on their phones, via chat? Just by querying the bot, your customers can find out anything from product availability, style recommendations, and store operations to check-out and delivery tracking all in one conversation. No more wasted trips or disorganized shopping lists! Even better, product attributes such as size, preferred colors and styles can be stored for future reference.
Optimize your operations with data
Get to know your customer base better with the conversational data that our chatbot collects. Find out your peak hour, your best-selling products, and your customer demographic — it helps you optimize your staffing and inventory management, as well as your CRM and marketing efforts.
Keep your customers coming back
With renewed insight on your customers’ preferences, you will be able to entice them with the relevant product offerings and promotions that they wouldn’t want to miss. Stay in touch, build loyalty and keep them coming back for more!
Check out our chatbot solutions for other industries
Food & BeverageRetail & E-commerceOnboarding & TrainingBanking & InvestmentCustomer ServiceHuman ResourcesFacilities Management
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Add items to cart
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Check your cart on the go
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Make payment via a chat
Dining experiences begin long before the food tasting
Make each interaction with your brand an impressive one. From reservations to orders, we craft delightfully intuitive conversations that personify your brand – every interaction counts!
Learn more about who’s dining with you from conversational data: their culinary preferences, most requested food items, and of course, feedback on your current menu!
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Browse through product catalogue
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Check out product availability via a chat
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Get suggestions on the best alternatives
Personal shoppers for all your customers, no matter their needs — give them a shopping experience to remember
Your shop assistants can’t do it all at once. Let a chatbot clear the most menial and repetitive of queries – be it checking stock or remembering preferences – so they can move on to establishing rapport with your customers.
Free up mindspace to make better business decisions. Chatbots can manage your inventories, push promotions and collect customer data on your behalf — all so you can be out there doing what you need to.
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Educate with engaging onboarding materials
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Test their comprehension
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Deliver an onboarding program via a chat
Get your new hires up-to-speed quickly, with consistent provision of useful and engaging materials with constant supervision
There are so many things that your new hires need to catch up with. Our chatbot provides excellent guidance to a new environment along with engaging materials, tests of comprehension, progress tracking and reminding the users.
On your side, get a sense of how effective the current onboarding and training program is, based on progress data that the chatbot collects and iterate accordingly.
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Delivers a range of consumer banking services via a chat
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Provide useful additional information, before being asked for!
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Request more information for a more specific service
A whole new level of banking — no more complicated apps, nor the hassle of calling call centres — everything is now on chat
Not a fan of waiting for the phone operator to tell which number to press to be redirected to relevant staffs? With its natural language understanding, your banking customers can speak as they do to the bank staff — minus calling customer service.
For the bank, it’s not just automating the consumer-facing conversation. The chatbot can perform actions such as reserving a stock with certain conditions or filing lost credit card reports.
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Cater to a range of service functions via a chat
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Provide adequate details — helpful and intuitive
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Appear in an appealing user interface
Admit it, most customers would rather contact you and ask their questions directly than to even try finding it in your FAQs
It is indeed more convenient for a customer to engage in a conversation to retrieve the answers they need — less effort is used. Use a chatbot to handle these repetitive customer conversations, and give them immediate responses at anytime.
With its capability of natural language understanding, customer service experience will not be compromised by much. And, you are cutting the cost of customer service.
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Retrieve requested data via a chat
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Remind the user of required actions
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Send leave request via a chat
It’s annoying when people keep asking the Human Resource Department admin questions
Please dear colleagues, ask admin questions through a chatbot, and stop bothering HR peeps with the same questions: how many days of leave are left for me, what’s the Wi-fi password, etc. Ask the bot, and you’ll get an answer within seconds.
It happened earlier that a chatbot and artificial intelligence managed to identify flaws in the existing leave policies and the general sentiment of the employees towards the company.
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Facilitates fault reporting and troubleshooting process
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Request more information for more targeted action
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Enable troubleshooting and problem-solving in a targetted manner
Faults reporting, IT support, and more — get an immediate response, troubleshooting and actionable
Chatbot helps classify your report and quickly gets you relevant personnel to troubleshoot and fix the problem. It ranges from a simple fix to a printer paper jam, to some electrical failures.
It’s beyond manpower management for IT Support or general facilities management. Chatbot’s data will help you track the fault occurrence and your equipment’s life-cycle.